February 13, 2017 @ 9:10pm
For two full days in November 2015 and March 2016, Argyle staff had the privilege of attending Bridges Out of Poverty training, facilitated by Nairn Walker from Social Solutions, an internationally acclaimed motivational training company.
Bridges Out of Poverty training offers communities and professionals strategies to better serve people in poverty. Bridges is the collaborative result of Dr Ruby Payne, author of A Framework for Understanding Poverty, Terie Dreussi Smith and Phil DeVol, organisational consultants on poverty.
“The material provides profound insights and answers to community professionals, agency workers and allied health practitioners serving client bases challenged by financial and social disadvantage. It explores the notion of hidden rules that dictate how each of us operates within different social classes and contexts, and the impact that our language-base, resource-set and family structure have on how we – usually unconsciously – view and interact with the world.”
The ideas and examples presented were at times very confronting, but always thought-provoking. Nairn managed to keep staff captivated with her energetic and powerful facilitation, and the overall feedback from staff after the training was excellent:
“The training was such an eye opener. It gave me insight into the way some of our tenants are living and the thought processes behind the decisions they are making. It inspired us all to work towards improving our relationships with tenants and strive for positive changes within Argyle. I have been able to use the skills I learned from the training in all areas of my life.”
“How thought-provoking. I think no matter how well you think you do your job there is always room to think about what can be done differently and perhaps more effectively. I totally agree with the focus on the relationship between worker and client/tenant, and viewing the world from their perspective with their set of rules being different to mine.”
“It provided me with a validation of many of the practices that I use on a daily basis such as mutual exchange. I did enjoy learning more about Hidden Rules and the Consequence of Unspoken Social Cues, as this can have a real impact in working with people from all classes.”