Your Tenancy

Repairs and Maintenance

We understand the importance of addressing repair needs promptly and efficiently. Here, you can find information on how to report a repair, understand our maintenance priorities, and learn about our commitment to regular upkeep and improvements.

Repairs can be logged

During office hours please refer all repairs to your nearest area office. When requesting repairs over the phone, online or in writing, make sure you have all the information. The better the information, the more likely the repairs will be done quickly and properly.)

Please tell us if the repairs have not been completed within a reasonable time frame so that we can follow-up with our contractors.

Click here to complete our Repair and/or Maintenance Request Form.

Complete the form

Report a non urgent/routine repair via the online form

Repairs and Maintenance Online Form

If you are an Argyle Housing tenant, please use this form to report repairs or maintenance required at your property. You can also request maintenance by calling your local Argyle Housing office during normal business hours. For After Hours emergency repairs please follow the instructions provided under Repairs and Maintenance on this website. Tell us what needs repairing or maintenance at your property. Please provide as many details as possible, including the make and model number of any appliance.*

Your Name(Required)
Choose a location
Your Email Address(Required)
Your Address(Required)

Report a non urgent/routine repair in-person

Download, print, complete then scan the Argyle Housing Repairs & Maintenance Form and return to your local office.

Report a non urgent/routine repair via email

Download, print, complete then scan the Argyle Housing Repairs & Maintenance Form and return as an email attachment to your local office.

Report an emergency repair by phone

Monday to Friday, 9am-5pm: Call your local Argyle Housing Office to advise your Tenancy Officer

After Hours*: 1300 850 451

*If you live in a leasehold property you will need to contact the relevant emergency contact numbers as found within your lease document.

Examples of emergency repairs

Examples of emergency repairs include:

  • burst water service
  • blocked or broken toilet system
  • serious roof leak
  • gas leak
  • dangerous electrical fault
  • flooding or serious flood damage
  • serious storm or fire damage
  • failure or breakdown of the gas, electricity or water supply to the premises
  • failure of any essential service for hot water, cooking, heating or laundering
  • any fault or damage that causes the premises to be unsafe or not secure

Please note some of the above urgent repairs may take longer than 24 hours to rectify and maybe ‘made safe’ outside of business hours.

Repair and maintenance response times

  • Urgent repairs: 24 Hours: with business working hours
  • Routine repairs: 7 Working Days
  • Non urgent repairs: 28 Days
  • Notice to access your home to make a repair: 2 Days

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