Finance Overview
Full Financial Report
2022 was a busy year for Argyle Housing with many exciting changes across the organisation. In October 2021 Natalie Barnet joined the Rent Review team (later to become the Rent Services Team) and along with the team processed over 5,000 tenancy reviews and also ensured compliance to key government funded programs whilst adopting electronic file management in processes and procedures.
On the same day Natalie joined so did Gautam Raghunath, he commenced his role in the IT team with Madhu and Tim. Each month the team receive on average 100 to 150 requests for support covering all aspects of technology that we all rely on to deliver support to our Clients. In 2022 we are on track to spend over $0.5m in hardware and software applications.
In the first half of this year under the leadership of Angela with the support of the team we successfully completed, with new auditors RSM, our external audit continuing to innovate in the processing of over 240,000-line items of data each year. Li-Wen Wang also joined our team in November as a finance officer providing invaluable support in the management of the hundreds of leaseholds that we have throughout the organisation.
Projects undertaken
Across the three teams we have completed the following projects:
- Successful deployment of the Peoplesoft Maintenance Manager application which is used by our maintenance contractors in providing repairs for our clients.
- Replaced the MRI-Agile tenancy inspection application with the Maintenance Manager inspections application with a lot of positive feedback received as a result of the change.
- As an organisation we successfully completed our first internal audit of our IT.
- Installed mobile device management tool for all our devices to support security,
- Completed the roll out of our new phone system providing greater stability and enabling the new call handling approach to be trialled and deployed.
- The finance application called Pro-Master which is a mobile corporate expenditure application enabling the card users in Argyle Housing to do end to end processing on their respective mobile devices.
- a Client Portal enabling our clients to engage directly online with any mobile device or personal computer
In 2023 we are well in track to complete the roll out of the following - An Electronic data management approach with targeting to reduce the volume of paperwork stored and leverage the technology
- New Cyber employee education offerings to roll out to all
- Continued investment in IT in both hardware and software tools
- Application of an IT strategy that looks beyond the current financial year