Argyle Housing’s Service to Our Clients

At Argyle Housing, we are unwavering in our commitment to delivering exceptional service to our clients, upholding our core values of Opportunity, Respect, Inclusivity, and Accountability.

We continually seek proactive ways to enhance our services, ensuring continuous improvement and added value for all those we serve. Rooted in deep respect, we honour the feelings and rights of each individual we engage with. Our operations are driven by inclusivity, fostering diversity and collaboration because we believe a diverse community is a stronger community. Accountability is central to our philosophy; we share responsibility for our actions and strive to be accountable not only to ourselves but also to our clients and the broader community.

In 2022, Argyle Housing underwent a transformative relaunch, marked by the introduction of a new Client Value Proposition, a fresh brand identity, new uniforms, revitalised office spaces, and strategic organisational realignment of staff positions. This relaunch represented more than just superficial change; it was a comprehensive effort to realign our services to better meet client needs. The principles guiding our Client Value Proposition ensure we provide secure homes as a foundation for opportunity. We deeply care about our clients and work collaboratively with them, prioritising their well-being and listening attentively to understand their needs. Our commitment to discovering, developing, and fostering meaningful relationships underscores our service philosophy. We insist on keeping both ourselves and our clients accountable, ensuring transparency and building trust. Delivering on our promises is not merely an aspiration but a fundamental aspect of our service ethos. By embedding these principles into our daily operations, we aim to create a supportive, inclusive environment that empowers our clients to thrive. At Argyle Housing, we believe that a safe and affordable home is more than just a place to live; it is the essential foundation for unlocking potential and creating lasting opportunities for all.